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FromTheStruggle

Stuck loading at 10% on PS4

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I recently reinstalled the game after over a year cause my mates starting playing again. Logged in successfully, got to the character selection screen, picked my main and perpetually loading until 10%. I decided to try every fix I could find, re-installing, unlinking and re-linking my Ubisoft account, rebuilding my PS4 database, none of it worked. I was able to create a new character and play just fine, but I want access to my old one. Just looking for any solution to this, don’t care how long or annoying it is. I appreciate the help if anyone has advice for me :)

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Registering and reaching 75 posts will remove ads

Moving this to Agent To Agent Support PS4.

I'm not a PS4 player.

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Hm... never heard of this error before. I've read that unlinking your Ubi and PSN account could work. Also try to enable UPNP at you router.

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Thanks daesu, I’m new here.

also, g1nt3r, I have tried unlinking and delinking the Ubisoft account multiple times. It has never made any changes for me, but could you elaborate on the UPNP for my router? I haven’t heard or read anything about that so far, thanks again

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1 hour ago, FromTheStruggle said:

also, g1nt3r, I have tried unlinking and delinking the Ubisoft account multiple times. It has never made any changes for me, but could you elaborate on the UPNP for my router? I haven’t heard or read anything about that so far, thanks again

Well, what type of router do you have? Also, welcome to the forums bud, hope you enjoy your stay and stick around.

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Well, I’m not really sure exactly what type of router I have. I know it’s a stock Verizon router I got with my internet package, but I bought a 50ft Ethernet cable and connected it to an extension router. From the second router it just splits into 4 Ethernet ports and my PS4 connects to that. I can get the SKU/Model numbers for both of them if that helps.

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Yeah shoot me the model and I'll see what I can dig up.

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Well I would but the problem seems to be fixed  now for some unknown reason. I figured I’d just check for the hell of it and it loaded in and worked almost instantly, I can assure you I haven’t changed anything or removed or added any settings or anything else. I’m honestly perplexed right now unless the problem was something on ubisoft’s end and they patched it.

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1 hour ago, FromTheStruggle said:

Well I would but the problem seems to be fixed  now for some unknown reason. I figured I’d just check for the hell of it and it loaded in and worked almost instantly, I can assure you I haven’t changed anything or removed or added any settings or anything else. I’m honestly perplexed right now unless the problem was something on ubisoft’s end and they patched it.

You're welcome fam, let us know anytime we can fix somethin for ya 😉

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The same thing is happening to me right now. I have come back to get my rewards for The Division 2 (I plan to buy bc I trust Ubi to get this game right) but I'm stuck loading at 10%. So, yeah idk what to do.

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